Omega Technical Solutions | Privacy Policy

1. Who We Are & Scope of This Policy

This Privacy Policy applies to information collected through our website (https://www.omegatechnicalsolutions.com) and any associated services or content (collectively, the “Services”). By using our Services, you acknowledge you have read and agree to this policy.

2. What We Collect

A. Information You Provide

• Personal Information: Name, email, phone, postal address, and other details submitted via contact forms, account creation, or service inquiries.
• Business Information: Company name, business email, address, and your role—when representing an organization.
• Communications: Messages, inquiries, and any related content exchanged with Omega.

B. Information Collected Automatically

• Usage Data: Pages visited, time spent, interactions, and referral sources.
• Device & Technical Data: IP address, browser type, device model, operating system, and network data.
• Cookies & Tracking Technologies: See Section 4 for details.

3. How We Use Your Information

We process personal information to:

• Provide, maintain, and enhance our Services
• Respond to requests, inquiries, and fulfil transactions
• Communicate updates or offers upon your request or consent
• Personalize content and improve user experience
• Analyse trends and usage patterns
• Detect, prevent, and resolve technical and security issues
• Fulfil legal obligations and protect rights and safety

4. Cookies & Tracking Technologies

We use cookies and similar tech for:

• Essential Cookies: Needed for site functionality (e.g., login sessions)
• Analytics Cookies: Help us understand and improve site performance
• Functionality Cookies: Remember preferences (language, settings)
• Targeting Cookies: Collect activity data to display relevant content or ads

You can configure your browser to block or delete cookies; some features may be affected.

5. Who We Share Information With

We may share your data with:

• Service Providers: Hosting, analytics, marketing, or support vendors
• Business Transfers: In events like mergers or asset sales
• Legal Authorities: When required by law or to protect legal rights
• With Your Consent: If you authorize specific data sharing

6. Data Security Measures

We implement reasonable security safeguards, including:

• Encryption (e.g., HTTPS)
• Access controls and authentication
• Regular security audits and monitoring

However, no method is completely foolproof, and absolute security cannot be guaranteed.

7. Data Retention

We retain data only as needed for our purposes or as legally required. Once no longer necessary, information is deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent (where applicable)
• Opt-out of data sharing for targeted advertising (CCPA)

To exercise these rights, contact us at [email protected]. We may verify your identity before responding.

9. Children’s Privacy

Our Services are not directed to users under 18. We do not knowingly collect data from minors. If you suspect we have such data, please contact us to request its removal.

10. International Data Transfers

Your data may be transferred and processed in the U.S., where laws may differ from your home jurisdiction. By consenting, you agree to such transfers.

11. California Privacy Rights (CCPA/CPRA)

If you're a California resident, you have rights to:

• Know what personal information we collect and why
• Request deletion of your personal data
• Opt-out of sharing or selling your data
• Access and correction rights

Learn more – Consumer Privacy Rights.

12. Third-Party Links & Services

Our Services may link to third-party sites with their own privacy policies. We are not responsible for those practices—please review their policies directly.

13. International Data Transfers

Your data may be transferred and processed in the U.S., where laws may differ from your home jurisdiction. By consenting, you agree to such transfers.

14. Changes to This Privacy Policy

We may update this policy as needed. The “Last Updated” date will reflect changes, and we may notify users via email or site notification prior to important updates.

15. Contact Information

For inquiries or requests, contact:

Omega Technical Solutions
5501 Merchant View Square, Suite 107
Haymarket, VA 20169
Email: [email protected]