Omega Technical Solutions Blog

With businesses depending on technology more now than ever, it stands to reason that the collaboration solutions that are available would improve as demand increases. Today’s business needs a collaboration solution that allows them to communicate, manage tasks, and be a reliable solution for teams separated by more than just a wall. Let’s take a look at the modern collaboration tool and how they provide powerful benefits for the modern business.

For all the communication services and tools available to businesses nowadays, the telephone remains a staple in everyday processes—despite it often being difficult to manage and expensive to maintain. This is largely because today’s technology enables businesses to use a telephone system that exceeds the capabilities once provided by telephony, for a far more manageable investment.

GoDaddy—the domain registrar and web-hosting company once famed for its risqué advertisements—is facing some significant backlash for a much different reason. On December 14th, GoDaddy’s employees received an email that appeared to be from the company, promising a holiday bonus. However, while the email was from the company as it appeared to be, it was actually a phishing test that the hosting provider decided to run.

Since its widespread adoption, the telephone has proved to be a hugely beneficial tool for businesses of all kinds… despite the considerable costs that it can incur. Fortunately for your business’ budget, however, there is a far more cost-effective means for you to enjoy the benefits of telephony: VoIP, short for Voice over Internet Protocol. Let’s go over some of the reasons why VoIP is just a better option for any business.

Mobility is important to today’s workers and can be valuable to many different types of businesses; so much so that businesses demand that employees stay connected. Sometimes, especially when in public, this can become a social problem. Today, we will discuss mobile phone etiquette and five ways that you can improve yours. 

Voice over Internet Protocol, or VoIP, is a common business communication solution nowadays… but it is still possible that you aren’t aware of what VoIP is and the many benefits it can deliver to your operations. To remedy this, let’s briefly review the concepts behind VoIP, and how your business can embrace them to its advantage.

Email is one of the most popular business communication tools, with Google’s Gmail service being a popular choice with a market share of around 33.7 percent. It therefore makes sense that a lot of time is spent using Gmail, time that you might like spent on other initiatives. To help reduce the amount of time spent in Gmail on routine correspondence, we’re sharing how you can use Gmail templates to get the job done.

One of the most important things that your business needs to do—especially now—is to communicate with the clients you serve. To guide you into doing so to the best of your abilities, let’s go over some tips for you and your team to keep in mind pertaining to your communications.

With the widespread support of social distancing that current events have encouraged, remote working options are seeing an understandable surge in popularity. In order to make the most of “telecommuting,” as it is referred to, there are a lot of reasons to use a Voice over Internet Protocol, or VoIP, solution. Let’s go over some.

Nowadays, efficiency is the name of the game and productivity is almost always in a business’ top priorities. For these goals to be met, your team needs to know what they are doing. This is precisely why it is so important for them to be trained properly. For this week’s tip, we’ll be going over a few training approaches for you to consider adopting as you educate your team.

Today, while the world is still effectively split between PCs and Macs, we have at least one file format that bridges the divide: the PDF. This file format became standard in business communications, and is now used the world over. Today, we’ll dive into the history of the Portable Document Format and why it is so well-suited to business processes.

Considering how long we’ve had access to the basic technology, telephones (and proper telephone etiquette while using them) haven’t changed all that much on the surface. What has changed is how the technology fundamentally works, and the options that are available for businesses. Here, we’ll go over some of the options today’s businesses have.

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped.

“Even the Lone Ranger didn’t do it alone.” - Harvey MacKay

In business, there’s a good argument to be made that the most important capital is your social capital. In other words, your relationships with those around you hold quite a bit of value. Below, we’ll review some ways to form positive relationships with those that you have connected with as a result of your business operations.

Encryption can be an invaluable tool for your company, especially where your email communications are concerned. Here, we’ll go over a few of the benefits you can see by adopting it - but first, we’ll briefly go over what encryption is.

Today, a business accumulates a lot - a lot - of files as time passes, and for the most part, they all need to be stored somewhere. In addition to that, there’s a good chance that multiple people will need to remain involved with these files. These challenges can be resolved by adopting solutions devoted to file sharing and collaboration. To assist with this process, we’ve decided to share a few best practices that will help make your implementation much easier.

Many businesses have begun to take advantage of the benefits that come with having remote workers. One tool that has seen an increase in utilization as a result is a conferencing solution. Communications are extremely important for the growing business, and with a full-featured conferencing tool at your disposal, you can expect to see the following benefits. 

How would you feel if a video of you appeared online, saying things that you never actually said? While you may not be the one targeted by this kind of action, this situation is very real, thanks to a relatively recent development in machine learning and artificial intelligence. Known as “deepfakes,” these videos have made it crucial to examine media from a place of skepticism.

There is no denying that social media is one of the most powerful communication tools of our time, especially for businesses trying to communicate with their clients and customers. However, while you will want to have an account for your business on social media, you might not want a presence of your own. Today, we’ll discuss this quandary, and how you can resolve it.

In a recent update, Microsoft added Skype to the taskbars of many PCs. While many may believe that they don’t use Skype, they actually have an account because it is tied to their Microsoft account. If you don’t want people to be able to find you on the video chatting service, you’re going to want to follow the instructions we’ve outlined here.