Omega Technical Solutions Blog

For the remote worker, video conferencing is an essential tool. Regardless if you are a veteran of using video conferencing or if you are a new remote worker, there are some tips that can help you be a more effective member of a remote team. Let’s go through four today.

In order to produce the results that your business’ customers demand, it is essential that your team work together. This collaboration comes in several forms, but if one person struggles, it can be a dire development for any project or service delivery. This month we thought it would be useful to outline what effective collaboration looks like and give you some insights into how technology fuels most of your business’ collaborative efforts.

Google Chat, a worthy successor to Google Hangouts, is a great tool for users that can help them be more productive throughout the day, but did you know that you might be missing out on a ton of functionality by forgoing some of these keyboard shortcuts? Let’s go over some of the most helpful ones and how you can use them to get more out of this tool.

These days you’d be hard-pressed to find a company that is not equipped to handle video conferencing in some way. The pandemic led many organizations to adopt these platforms, and as a result, these platforms have seen a dramatic increase in functionality and capability. We’d like to discuss some of the best features that your organization can take advantage of with video conferencing solutions.

With the addition of end-to-end encryption to Google’s Android Messages application, we have a perfect opportunity to discuss the concept of encryption and why it is so important. Let’s dive right in, shall we?

The fact that many of their workers never see each other has led to some interesting shifts in the way that businesses approach communications. They used to just walk across the room and have a conversation, but as people try to make sense of the hybrid work environment, communications will continue to be a key. Let’s take a look at how your internal and external communications strategies will change to meet the needs of your roving workforce. 

With businesses depending on technology more now than ever, it stands to reason that the collaboration solutions that are available would improve as demand increases. Today’s business needs a collaboration solution that allows them to communicate, manage tasks, and be a reliable solution for teams separated by more than just a wall. Let’s take a look at the modern collaboration tool and how they provide powerful benefits for the modern business.

For all the communication services and tools available to businesses nowadays, the telephone remains a staple in everyday processes—despite it often being difficult to manage and expensive to maintain. This is largely because today’s technology enables businesses to use a telephone system that exceeds the capabilities once provided by telephony, for a far more manageable investment.

GoDaddy—the domain registrar and web-hosting company once famed for its risqué advertisements—is facing some significant backlash for a much different reason. On December 14th, GoDaddy’s employees received an email that appeared to be from the company, promising a holiday bonus. However, while the email was from the company as it appeared to be, it was actually a phishing test that the hosting provider decided to run.

Since its widespread adoption, the telephone has proved to be a hugely beneficial tool for businesses of all kinds… despite the considerable costs that it can incur. Fortunately for your business’ budget, however, there is a far more cost-effective means for you to enjoy the benefits of telephony: VoIP, short for Voice over Internet Protocol. Let’s go over some of the reasons why VoIP is just a better option for any business.

Mobility is important to today’s workers and can be valuable to many different types of businesses; so much so that businesses demand that employees stay connected. Sometimes, especially when in public, this can become a social problem. Today, we will discuss mobile phone etiquette and five ways that you can improve yours. 

Voice over Internet Protocol, or VoIP, is a common business communication solution nowadays… but it is still possible that you aren’t aware of what VoIP is and the many benefits it can deliver to your operations. To remedy this, let’s briefly review the concepts behind VoIP, and how your business can embrace them to its advantage.

Email is one of the most popular business communication tools, with Google’s Gmail service being a popular choice with a market share of around 33.7 percent. It therefore makes sense that a lot of time is spent using Gmail, time that you might like spent on other initiatives. To help reduce the amount of time spent in Gmail on routine correspondence, we’re sharing how you can use Gmail templates to get the job done.

One of the most important things that your business needs to do—especially now—is to communicate with the clients you serve. To guide you into doing so to the best of your abilities, let’s go over some tips for you and your team to keep in mind pertaining to your communications.

With the widespread support of social distancing that current events have encouraged, remote working options are seeing an understandable surge in popularity. In order to make the most of “telecommuting,” as it is referred to, there are a lot of reasons to use a Voice over Internet Protocol, or VoIP, solution. Let’s go over some.

Nowadays, efficiency is the name of the game and productivity is almost always in a business’ top priorities. For these goals to be met, your team needs to know what they are doing. This is precisely why it is so important for them to be trained properly. For this week’s tip, we’ll be going over a few training approaches for you to consider adopting as you educate your team.

Today, while the world is still effectively split between PCs and Macs, we have at least one file format that bridges the divide: the PDF. This file format became standard in business communications, and is now used the world over. Today, we’ll dive into the history of the Portable Document Format and why it is so well-suited to business processes.

Considering how long we’ve had access to the basic technology, telephones (and proper telephone etiquette while using them) haven’t changed all that much on the surface. What has changed is how the technology fundamentally works, and the options that are available for businesses. Here, we’ll go over some of the options today’s businesses have.

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped.

“Even the Lone Ranger didn’t do it alone.” - Harvey MacKay

In business, there’s a good argument to be made that the most important capital is your social capital. In other words, your relationships with those around you hold quite a bit of value. Below, we’ll review some ways to form positive relationships with those that you have connected with as a result of your business operations.