With all the communication tools that businesses use today, there still is no more important option than the telephone system. Unfortunately for small businesses, the telephone system can be expensive and hard to manage. However, there is a way for you to get a fully featured telephone service with some of the most important tools your business needs, at a fraction of the price you currently pay for your enterprise telephone system. 

Digital file storage has been a game-changer for many small businesses that rely on dynamic file retention. Instead of storing paper records in a huge room dedicated to file storage, businesses are focusing on digitizing their records and storing them electronically in cloud-based storage systems. This is a great alternative to all those printing costs. 

When people talk about cybersecurity nowadays, there certainly seems to be a lot of emphasis put on phishing attacks and ransomware. This is for good reason. Not only can either of these attack vectors create significant difficulties for a business, they are often used in tandem. Let’s discuss why these threats are so potent, and why they so often show up together.

Working in IT for any length of time will make you understand that it isn’t just novice workers that have trouble with their computers. In truth, about seven out of ten people can’t diagnose and fix simple IT problems. With that truth, it’s evident that any business that relies on IT, or at least on the productivity of people who use workstations, needs to have some type of strategy to keep those endpoints up, running, and managed proficiently. 

The technology your business uses is extremely important. One of the most important pieces of technology that you will routinely get is the workstation. Since it is the hub of productivity, there are certain variables that you need to consider when purchasing new workstations. This month, we will go through this process.

Many businesses need their employees to do the same thing day-in and day-out. With that type of repetitiveness, situations pop up where some crucial stuff is overlooked. Employees that are distracted with their own productivity are susceptible to making mistakes that could have dire consequences for your business. This month we thought we would give you a few pointers on how to communicate the importance of vigilance to your dedicated employees.

Every business owner wants to protect their data. Even if they don’t pour money into doing so, they typically still understand the importance of it. That’s why three-out-of-every-four businesses perform a backup at least once per week. It’s still good to be reminded how to make sure your backup can work for you. Let’s go over a few basic considerations to make if you want a data backup that you can trust.

Regulations are put in place for a reason: the data you keep is sensitive. Within certain environments, it is extremely important to know how to navigate so as not to mistakenly expose information that has no business being shared. This month, we thought it would be a good time to talk about how to navigate these highly-regulated environments to ensure success and security. 

With mobile devices so ingrained into modern culture, the fact is that your employees are going to bring them to work. Most of them will use them for work. This can be beneficial, of course, but it can also cause problems. This month we’ll discuss what your company’s mobile policy should cover.

We all use computers to run our businesses every day, and data has become a key factor in what most businesses do. Even smaller businesses have begun to use their data for strategic purposes, and in doing so have started a trend that has taken the world by storm. Let’s take a look at the data services that are designed to inform business owners and decision makers on how their business is actually working and how to improve operational effectiveness.

You don’t need to be repeatedly told just how important risk management is. If you did, you probably wouldn’t have made it this far. One problem you see from business owners today is that while they understand just how many problems there are--and which ones they need to find solutions for first--they want to grow their company so fast that they overlook potential problems and end up hurting their business as a result. This month, we thought we would talk a little bit about contingency planning and how, if it is done right, it can have a marked effect on your business’ ability to carry-on after a problematic event. 

In business, the more time your operations stutter, the more it costs. If downtime is extended, it can cause some serious problems for your business. This is true from the one-man band to the largest enterprise. This month we thought we would outline a couple ways that downtime can have a negative effect on your business aside from the obvious.

Cloud computing is a tremendous tool for modern businesses. It provides users with anytime-anywhere access to the applications, storage, and processing they need to keep business running efficiently and productively. It is billed as-a-service, meaning that it also comes with the flexibility and scalability most businesses need to control their computing costs. Unfortunately, it’s not always that cut and dry. Today, we are going to look at the hidden costs that businesses might see if they select to use cloud resources. 

With businesses actively searching for ways to cut costs in the shadow of the COVID-19 pandemic, one place a lot of businesses are considering cutting is their printing initiatives. Today, there are several new solutions that can provide businesses options without having to rely on printed materials. If your business is one that cannot, however, you should know just how much your printer is costing your business. In today’s blog, we’ll review how you can calculate this investment.

Your business’ critical IT systems are on the fritz again, and you aren’t sure what’s causing the problem. Fortunately, you have access to help. When you don’t feel well, or something’s wrong with your body, you visit your healthcare provider. They’ll examine you, diagnose the problem, and prescribe a solution. This process has been in place for millennia. Much more recently, it was also adopted by a very different sector: the information technology industry in what is known as managed IT services. 

Data backup is important. A good technician won’t even touch a computer unless they know the data is redundantly stored somewhere else. A solid backup is a critical part of any network. That said, there is backup… and then there is backup. Read on to see what I mean.

With working from home becoming all but normal, a lot of workers are hoping that their foray into remote work isn’t going to come to an end anytime soon. Business owners who never would have considered letting their staff work from home are now finding that they are saving money and getting comparable (or more) productivity from their staff remotely. We thought we would just remind you that there are benefits to working in a dedicated office. 

Would you know if the technology your business runs on hadn’t been updated for a while? How can you determine when your software licenses run out? Has your printer been serviced in the past six months? If you have no idea about the answers to these questions, you may be staring disaster in the face. Let’s discuss how you can answer “I don’t know” and not be in jeopardy of a catastrophic technology problem. 

We’re halfway through the year, and I don’t think anyone expected 2020 to go the way it has. Many business owners are being extra cautious about their spending and doing what they can to prevent unexpected interruptions to their business. One costly interruption all businesses need to continue to prevent is data loss.

When a child asks their parents if they can get a dog (or a cat, a hamster, etc.) the typical reply from the parents is usually “you know, owning a pet is a LOT of responsibility…” It might be cliche, but it’s true, and there is a valuable lesson for a kid to learn when adopting a 4-legged friend. Computing technology might not be as cute, but it certainly comes with responsibility and plenty of lessons to learn.