Omega Technical Solutions Blog

For most people, the term tech support is pretty self-explanatory. The terms managed services and MSP… not so much. Let’s go over what makes managed services and what we do as a managed service provider so different from the IT support you may be used to. To start, we’ll review where the idea of an MSP came from, and end with what one like us can do for you.

When you see that we offer tech support, you almost certainly have an idea of what that means. However, upon hearing about our typical service delivery for the first time, many people are really surprised by how different our services—as a managed service provider—are. These differences are not an accident. Let’s go back in time a little while to explore how managed services came about, and what difference they could make for you.

When you think of managed services, you may not really understand just how it fits into your business. This month we wanted to demonstrate how a managed services provider can deliver a lot of value. 

Working in IT for any length of time will make you understand that it isn’t just novice workers that have trouble with their computers. In truth, about seven out of ten people can’t diagnose and fix simple IT problems. With that truth, it’s evident that any business that relies on IT, or at least on the productivity of people who use workstations, needs to have some type of strategy to keep those endpoints up, running, and managed proficiently. 

Your business’ critical IT systems are on the fritz again, and you aren’t sure what’s causing the problem. Fortunately, you have access to help. When you don’t feel well, or something’s wrong with your body, you visit your healthcare provider. They’ll examine you, diagnose the problem, and prescribe a solution. This process has been in place for millennia. Much more recently, it was also adopted by a very different sector: the information technology industry in what is known as managed IT services. 

Running a business is often a circus. Many times, it requires several juggling acts and a dog and pony show to just get things done. This couldn’t be more true nowadays as business owners are considering how to get out from under the quarter where COVID-19 took away revenue streams and caused many businesses to temporarily close their doors. Today, we’re going to look at some ways you can stretch your capital to try and return to business-as-usual.

Every business owner or manager has to weigh the risks and the rewards of any decision. Whether to hire an internal IT support team or to outsource that responsibility is just one choice that has to be made eventually. If you are in the market for IT management resources, we’re here to tell you that managed IT is as valuable a service as you can get for your business.

How well-maintained are your business’ critical IT solutions? Before you answer, you should know that we’re referring to more than just running the occasional virus scan or update - we’re talking about keeping up on the status of your entire infrastructure. To really do so, we put an assortment of tools and services to use to keep up comprehensive records.

As a managed IT services provider, we are constantly trying to find the most effective ways to communicate just how much value our services can bring a business, nonprofit, or municipal organization. Since almost all organizations rely heavily on their technology, it stands to reason that getting the most value out of their IT support should be a priority. In many ways, managed IT services are the answer to this issue. Let’s look at some of the most valuable parts of using managed services. 

Your company is successful and growing so fast that it is outpacing your current IT. You need to upgrade your systems, but your IT staff is constantly busy, making it extremely difficult to successfully plan, implement, and support new IT initiatives. When your organization is short on technology expertise and resources, outsourcing some part of your organization’s new technology initiatives can work to move your company forward.

Do you know what an IT provider is really capable of doing for your business and its technology? Chances are, it’s likely more than you think. Below, we’ll review a few benefits that any IT resource worth their salt is capable of providing to a business like yours, and call it this week’s tip!

More businesses with fewer than 100 employees are planning to adopt new technologies than aren’t, according to the 2020 State of IT report released by Spiceworks. If you aren’t among them, there are a few reasons that you should be. Here, we’ll review those reasons, to give you a few points to think about as you consider your use of technology. 

Most of us are old enough to remember when you had to bring your computer into the shop to get it fixed. This break/fix method in neither affordable nor efficient when you are dealing with several computers. IT services and support has evolved and now is available around the clock though a managed service provider. Businesses that once had to spend large parts of their operational capital on IT administrators now have the opportunity to cut their IT support costs and get comprehensive support regardless.

In the medical field, efficiency and access to information are crucial for the wellbeing of patients. This is why the medical field has not been shy about employing advanced IT solutions in the past, and it shows no sign of slowing in the future. Here, we’ve listed a few predictions of how the field will take shape in the near future, and what methods will be adopted.

In order to remain open for any considerable amount of time, a business needs to have an inbound cash flow. This can be accomplished with the help of some clever IT solutions. We’ll discuss how, but first we have to get a deeper understanding of what makes a good cash flow.