As technology continues to advance, businesses inevitably encounter challenges and technical issues. In such scenarios, an IT help desk plays a pivotal role. Let’s delve into the operations of an IT help desk and elucidate why it stands as a valuable asset for any business.

When it comes to running a business, it's not a single task but a web of interconnected responsibilities that collectively determine its efficiency. For smaller businesses, this web can feel even more intricate, demanding more from their limited workforce. This month, we want to shed light on the substantial impact that even modest technological investments can have on a business's operations.

Scaling your business' technology infrastructure is crucial for sustainable growth. With the right strategies and tools in place, you can effectively optimize your operations and enhance productivity. Let’s delve into key approaches and considerations when it comes to scaling your business' technology.

Cybersecurity has become a paramount concern for individuals and organizations alike. With the constant threat of cyberattacks and data breaches, it is crucial to have robust security measures in place. This is where cybersecurity consulting comes into play. Below, we will explore the various ways in which consulting services contribute to enhancing cybersecurity.

Gaining efficiencies inside your business can make a world of difference to how it runs, but also how it is viewed by your customers. An efficient business can do more and react much faster than one that is constantly struggling to streamline things. Let’s look at five things you can do to create a more efficient workflow.

Getting the right technology for your business needs isn’t always easy. You may try something that you’ve read about and it doesn’t work out for you. You are then out a lot of money, and your business is left less productive and less efficient. In this month’s newsletter, we thought it would be good to go through some of the tools that can improve your organization's operations.

Business doesn’t always go the way you want it to. There are numerous places that can cause problems and ruin the good thing you have going. This month, we discuss some of the most common problems we see small businesses have to confront regarding their technology. 

Technology is more than just a tool for business; it is the business. That’s why it is essential to ensure that your business’ technology works for you and not against you. This is easier said than done. It takes technicians with refined skills from experience working in the field to understand how to keep all the technology your organization relies on working effectively. Let’s take a look at why managed IT services are a huge benefit for any business that relies heavily on technology. 

As time passes, more and more of a business’ operations are shifting from analog to digital…including the use of digital storage over physical options. Going paperless can certainly be of benefit to a business, so let’s explore the concept and what you need to consider should you choose to do so.

Does your business rely on the strength of its information systems? If so, you understand just how important cybersecurity is to the health of your organization. In a near-constant attempt to maintain organizational cybersecurity, many organizations have started changing the way that they approach data and network security, by moving their security efforts to the edge of their network. This is called edge security, and there are some very intriguing benefits.

If a business is in operation today, it needs to have preparations in order to protect itself and its data from potential disasters—a fact that has only become more pressing as digital data has become the norm. Let’s take a few moments to go over what today’s businesses need to include in their disaster recovery preparations to ensure that their data remains protected.

We always try to communicate the numerous benefits of managed IT services, but when your business is happy to have their own internal IT department, those benefits tend to look less appealing. For organizations that rely on the expertise of their internal IT staff, they may not think they have a need for—or simply can’t afford—an outside IT presence. This misconception may actually be harming their businesses. Today, we will introduce co-managed IT services, and how they can be leveraged to maximum benefit.

Finding affordable data storage isn’t the challenge it used to be. In fact, some sources say the costs are dropping by 20-to-30 percent annually. This means that businesses that thought cost was a roadblock to using the cloud for their data storage needs, can rest assured that they can confidently go on and secure the amount of secure cloud storage they need. 

Businesses have been starting to embrace the Internet of Things (IoT) for quite some time now as they can see the benefit of using devices to streamline parts of their business processes that may not be actively engaging. There is another growing trend in the space that is more sophisticated and could be one of the most transformative technologies in the near future, this is the Industrial Internet of Things (IIoT). This month, we discuss what the IIoT is and how it can be used by certain companies to massive benefit. 

Businesses have been put through the wringer over the past couple of years, and for the small business owner, this could have you asking a lot of tough questions. It’s even more stressful because, unlike large enterprises, a lot of the issues are directed at you. This month, we thought we’d take a look at a couple of questions that need to be addressed when going through periods of uncertainty.

Every organization needs to have specific strategies on how to maintain productivity. This can be doing things like getting new technology, changing strategy, and even hiring new employees that are more aligned with your expectations. The latter can be a challenge as different people need different situations in order to be their most productive. Let’s take a look at how to establish and communicate your expectations for your business. 

Phishing is the most widespread attack vector for modern day hackers. They are continuously evolving, getting more and more sophisticated, and therefore more dangerous. In this month’s newsletter, we are going to go through what makes a phishing attack and how to give your organization the best chance at keeping them from being a major problem for your business. 

Reducing or eliminating downtime should be a goal for nearly every business. To do so, managing the risk you operate under is crucial. One of the best ways to do that for businesses that rely on their technology is to ensure that IT is maintained properly. By properly, we mean proactively. 

While “redundant” isn’t typically used as a complimentary descriptor, it very much is when it comes to your business’ data and data backups. This is because you want to make sure that you always have a backup copy ready to go. Let’s consider what a business that doesn’t have this redundancy present in its data is vulnerable to experiencing.

The Internet of Things is usually a term used to describe the billions of devices that are now connected to the Internet. For a business, however, confronting an IoT strategy can be confusing. Not only do they need to consider the innovation aspect that smart devices create, they also need to prioritize the security of these devices as many of them don’t come with any cybersecurity features whatsoever.