With AI, The Beauty is Behind the Scenes

Your business has a specific goal in mind, whether that’s providing customers with a product or providing them with a service. On the back end of that goal is a lot of administrative work, the stuff that happens behind the scenes to facilitate that goal. Artificial intelligence is a tool that can help your business be more efficient and effective with this behind-the-scenes work, and we’ll show you how.

The Cost of Admin Work

Administrative work can take its toll on your business’ budget, especially if you’re hiring someone to do all the work rather than using AI.

For example, if you pay an individual $30/hour for a full-time position, and half that time is spent on administrative tasks, that’s about 20 hours per week that the employee is doing managing tasks and resources, and $600 from your payroll per week that’s invested in getting those tasks done. This excludes benefits, of course, but at the end of it all, that’s $30,000 per year spent on administrative tasks.

Some might say it’s worth the cost, but if you ask the employees, chances are they’d say it’s not the most fulfilling part of their work experience.

If you were to use an AI tool, however, you could dramatically reduce this investment to a cool $20/month, depending on the AI program or service you subscribe to. The price tag speaks for itself.

How Modern Tools Make Automation Easy

With the right kind of solution, you can make all of your solutions work seamlessly to provide you with an easier and more efficient user experience. For example, you take the solutions your business already uses, like email, calendars, customer relationship management software, and accounting tools, then set up automations to move data from one system to another—all without risking user error. You can define rules as for how the AI platform functions, and over time, you can refine it to free up individuals who would normally be responsible for this work for other, more meaningful efforts.

3 Tasks You Can Start Automating Today

Curious what this looks like in practice? Here are three common ways you can use AI even with your base toolkit.

Meeting Scheduling

It’s quite possible that scheduling a meeting takes more time and effort than it should, especially when the email chain constantly goes back and forth. You can use certain tools to check your availability, book a time, and create events with a couple of clicks to avoid this pain in the neck.

Inbox Management

With a full email inbox comes an equally cluttered mind, especially when you lose track of what needs correspondence and what doesn’t. AI can set up rules to help you sort through emails according to what the next step is. For example, you can have it send any email that has the word “invoice” in the subject line or body to your accounting department, where it can be paid or archived. Similarly, if a lead fills out a form, you can have an AI platform automatically generate a task in your CRM for when and how to follow up over the next several days.

Data Entry

Have you ever entered a business card’s information directly into your contacts manually? It’s an annoyance for sure. With scanning tools and applications that use AI, you can populate your software with this information easily and efficiently much faster than if you were entering it manually.

Reclaim Your Lost Time Today

When you automate these rote, menial tasks, you can place your energy elsewhere, and that’s where the true beauty in automation comes from. You can invest in activities that actually return on the investment you’ve made, which is a benefit that you don’t necessarily get from paying someone else to do it (not at the price tag you want, at least). To learn more about how Omega Technical Solutions can support your efforts with the right technology, call us at (703) 743-3056 to learn more.